Yes, we can customise any of our ready-made products or if you need something bespoke, then have a look at our custom design service page or just give us a call.
That's because each leather hide comes from a different animal and it's only natural for them to have some unique shade or tint. Remember it is real 100% genuine leather products? No fake stuff. Or the other way to look at it is each product has its unique look and feel.
Due to Covid-19 we are currently only delivering within the UK.
We aim to get all in-stock orders out within 2 working days with the majority of orders being sent next working day. Orders placed Friday-Sunday will be shipped the following Monday.
We expect UK orders to arrive within 3-5 days of dispatch.
We understand that from time to time, you may wish to return a product to us. This may be due to a dislike of the colour or needing a different size. You will be happy to know that we have a standard 14-day returns policy to enable you to return products to us in appropriate circumstances.
By law, if goods are customised we don’t have to accept returns, but you’re our customer, and we care, so we treat each issue with individual attention, so please contact us if your bag is a “custom or bespoke made” and we’ll see what we can do for you…. sometimes we simply apply a charge for returning a bag that has been customised with your own name or monogram, to enable us to make the alterations to the bag so that it can be sold as a reduced price item in our physical store.
Just fill out the form on our Contact Us Page and we will get back to you as soon as possible.